Application Support Analyst

Overview:
Client is seeking an Application Support Analyst to support, maintain, and improve enterprise applications with a focus on proactive monitoring and exceptional customer service.

Responsibilities:

Proactively monitor applications and advise on solutions to prevent or minimize production impacts

Analyze and resolve problems according to shifting priorities, timelines, and resources; document all resolutions

Complete work in a timely and precise manner while delivering exceptional customer service

Perform application environment maintenance including patching, upgrades, and monitoring

Requirements:

Experience with Azure

Experience with Power Platform

Experience with Salesforce

WordPress experience

SharePoint experience, including creating/updating sites and resolving user access/permission issues