Application Administrator

We are seeking a highly skilled and self-motivated Application Administrator to join our dynamic team. The successful candidate will be responsible for overseeing the administration, customization, and integration of AdaptiveWork and related tools, supporting project management and software development initiatives, and ensuring seamless technical operations across the organization.

Key Responsibilities:

• Administer, maintain, and configure AdaptiveWork applications, including customizations, automations, enhancements, and process improvements.
• Manage integrations between AdaptiveWork, Clarizen, and other systems to enable streamlined workflows.
• Develop and automate scripts to improve operational efficiency and support business needs.
• Support and troubleshoot Microsoft application servers, including setting up scheduled tasks and reviewing application log files.
• Create and execute SQL queries for data retrieval and analysis.
• Design, develop, and manage reports and dashboards using MS Excel, including pivot tables and advanced data analysis.
• Support end-user training, documentation, and provide ongoing support for all related tools.
• Lead technical discussions with customers, delivering expert advice and solutions.
• Maintain and improve project management processes using methodologies such as Agile, Scrum, or Waterfall.
• Collaborate with cross-functional teams to implement best practices within project management and software tools.
• Manage Jira workflows and ensure effective use of the platform for project tracking and issue resolution.
• Stay current with the latest AdaptiveWork PV Admin training, and ensure team adherence to best practices.
• Support contract and licensing management for all tools and applications.

Qualifications & Experience:

• Minimum 2-3 years of experience with AdaptiveWork administration and customization.
• Proven experience in scripting, automation, and system integrations.
• Strong understanding of SQL databases, including creating and running queries.
• Intermediate or greater proficiency with Microsoft Office applications, especially Excel (pivot tables, data analysis).
• Experience in supporting technical discussions with customers.
• Familiarity with Microsoft Application Servers, including scheduled tasks and log analysis.
• Working knowledge of Jira (user experience level at minimum).
• Intermediate or greater experience with MS Slide Publisher.
• Prior completion of PV Admin training courses for AdaptiveWork/Clarizen within the last five years.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent interpersonal, verbal, and written communication skills.
• Exceptional attention to detail with risk assessment capabilities.
• Demonstrated ability to develop innovative solutions to work problems and opportunities.

Preferred Skills:

• Strong experience in project management methodologies and software development life cycles.
• Knowledge of integration techniques for connecting AdaptiveWork with other enterprise applications.
• Experience supporting technical discussions and customer-facing initiatives