Job Title: Analyst – Travel and Lifestyle Web Analytics
Location: New York/Hybrid
Key Requirements
- Adobe Analytics Reporting Expert: Extensive, hands-on experience in Adobe Analytics as the primary focus of previous roles — particularly in building complex reports, advanced segmentations, and dashboards.
- Proactive Problem-Solver: Demonstrated ability to independently investigate and resolve issues end-to-end — including re-building dashboards, combing through large datasets, identifying anomalies, and implementing quick resolutions.
- Accountability & Ownership: Delivers high-quality output without the need for micromanagement.
- Precision to Detail: Meticulous approach to data integrity, metric definitions, and reporting accuracy.
- Strong Communication Skills: Able to translate intricate Adobe data insights into concise, digestible summaries for leadership — highlighting patterns, anomalies, and key takeaways.
- Preferred: Experience with tagging implementations and ensuring data capture aligns with reporting requirements.
Primary Responsibilities
- Web Analytics Management:
Own the integrity and accuracy of Adobe Analytics data. Partner with engineering and cross-functional teams to maintain optimal data collection and troubleshoot complex metrics and segmentations. - Performance Tracking & Reporting:
Develop and maintain dashboards and reports to monitor KPIs, user behavior, site performance, and marketing impact. Provide actionable, insight-driven recommendations to improve the digital customer experience. - In-Depth Data Analysis:
Analyze complex datasets from multiple sources to uncover trends, patterns, and performance anomalies. Translate findings into strategic, stakeholder-ready recommendations. - Stakeholder Communication:
Present data-driven insights to leadership in a clear and impactful manner, tailoring messaging for non-technical audiences.
Qualifications
- Proven track record as an Adobe Analytics Subject Matter Expert (SME) with advanced experience in complex segmentations, custom metrics, and high-level reporting.
- Strong analytical skills and independence in identifying and resolving reporting/data issues.
- Exceptional attention to detail in data validation and analysis.
- Strong written and verbal communication skills, capable of delivering concise, stakeholder-ready summaries.
- Adaptable, self-driven, and thrives in a fast-paced environment.
- Preferred: Tagging and data collection alignment experience.