Description

Candidate should able to provide thought leadership and direction. not just do good configurations. We want someone who can help guide and lead this team with experience and examples of success.

Looking for someone that can own our data strategy for Infra & Service on a go-forward basis. Specifically, these areas : Data Standards, Master Data, CSDM. Architecture of what data lives where, how it's accessed for reporting and analytics, and using it effectively for what drives business value such as proactive activities like monitoring and automated response. While we always appreciate thought leadership on these topics from our partners as well, this is a role I see as best to be internal so we're not overly dependent on our partners as decisions here can have major cost / value implications. The thought was, we need this of course for this consolidation project, can we engage someone in this project to help us during this phase and carry forward to steady state operations.

Primary Role : Owns Configuration and Asset Management Databases (CMDB and AMDB)

Responsibilities :

Data Model Design and Governance -

• Define and data model

• Ensure AMDB and CMDB integration

• Align the CMDB structure with ITIL and CSDM (Common Sense Data Model) frameworks

• Define the structure of the AMDB, including asset classes (hardware, software, licenses), attributes and lifecycle statuses

• Define KPIs for CMDB and AMDB health (completeness, accuracy, compliance)

• Establish governance policies for data quality, ownership, and lifecycle management