Description

They had been building in their Salesforce Contact Center to build parity, but moving to Train D working on more innovative solutions to optimizing experience in GPS program within CVS and across different systems they have to provide augme

They have a number of AI capabilities (IRIS - benefits AI), and tying to Salesforce Agent Force 2.0.

Extending and refactoring existing capabilities to make them AI compatible.

Determining, auditing, and exploring how AI Bots respond to users.

The Need:

  • 2 AIs
  • AI / GenAI
  • Cloud GCP
  • Must have exp with Integration with Kafka for integration / streaming
  • Salesforce would be nice to see, but Agent Force has not been out very long.
  • The technology in AI space refreshes itself every 6-9 months, hard to find folks that have long tenure with any given tech.
  • MUST HAVE AI Project experience
  • They need to have hands-on technical AI space 
  • Must be good with Cloud (GCP)
  • Healthcare preferred or adjacent verticals such as Finance or Insurance.
  • Open to 100% Remote (no travel expenses, but if local to a hub it might be helpful)


 

Key Skills
Education

Any Gradute

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