Agile Scrum Master - Lead

Qualifications:

• Proven experience as a Scrum Master and/or Business Analyst in an IT environment.
• Proficient in using agile project management tools like Agility or similar platforms.
• Strong understanding of Agile principles and frameworks such as Scrum and Kanban.
• Excellent analytical and problem-solving skills with the ability to translate complex business requirements into clear, actionable technical deliverables.
• Exceptional communication and interpersonal skills to engage effectively with diverse stakeholders.
• Familiarity with airline operations or travel industry IT systems is a plus.

Education & Certifications:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
• Scrum Master certification (CSM, PSM, or equivalent) is highly desirable.

Responsibilities:

Facilitating Scrum Events:

• Lead and facilitate Scrum events including Sprint Planning, Daily Scrum, Story Grooming, Sprint Demos, Sprint Review, and Sprint Retrospectives.
• Ensure these events are productive and focused on achieving team goals.

Removing Impediments:

• Identify and address obstacles that hinder the team's progress.
• Act as a liaison between the Scrum team and external stakeholders to resolve issues, manage initiative kickoffs, and facilitate feedback loops.

Coaching and Mentoring:

• Coach the Scrum team and the wider organization on Scrum principles and practices.
• Help the team adopt Agile methodologies and best practices.

Promoting Self-Organization:

• Empower the team to self-organize and make decisions about their work.
• Foster a collaborative and high-performance team environment.

Ensuring Adherence to Scrum Framework:

• Continuously evaluate team workflows and processes, identifying areas for improvement.
• Experiment with new approaches and practices to drive team performance.

Serving as a Liaison:

• Act as a bridge between the Scrum team, product owners, and management.
• Communicate the team's progress, challenges, and needs effectively to stakeholders.