Description

  • Support Agile Systems Development Life cycle: Requirement Definition, Analysis, Design, development, testing and post-production maintenance.
  • Provide business systems analysis and process redesign expertise, interacting with business internal and external users to clearly define and document requirements.
  • Experience managing agile requirements, prioritizing requirements, and scoping for sprints.
  • Experienced in using JIRA, Confluence and SharePoint.
  • Monitor systems operation; review daily reports including but not limited to tickets, error reports; track, research and resolve reported issues.
  • Gather requirements by facilitating JAD sessions, analyzing system workflows and processes.
  • Evaluate information from multiple sources and prioritize user requirements using MOSCOW and other techniques.
  • Understand systemic data requirements as they relate to enhancing/changing the business process or system.
  • Participate and/or coordinate required testing/validation of system enhancements and fixes, creating and/or executing the test cases including problem determination and resolution.
  • Use database querying tools (e.g. TOAD) to run queries for data validation and meet agency's reporting needs. Working knowledge of SQL.
  • Provides status updates to business leads/stakeholders and attains timely requirement approvals on documentation.
  • Prepares all system documentation, including but not limited to business analysis summary, research, presentations, requirements and detailed design documents.
  • Monitors System Requests, Change Orders and Information Requests to ensure adequate priority is assigned and are addressed timely.
  • Facilitates project meetings and promptly creates/disseminates project summary/meeting notes and status.
  • Reviews changes in State and Federal regulations to determine the impact on existing systems and recommends system modifications to accommodate these changes.
  • Reviews database structure to ensure the design supports the application.
  • Prepares data flow diagrams by analyzing the business needs of end users to determine the flow of data within the organization.
  • Function as a mentor for one or more junior staff in areas of expertise, such as: extensive knowledge of the Department's business operations and eligibility systems

Key Skills
Education

Any Gradute

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