> Candidate should be organized, able to communicate effectively, and willing to collaborate across multi-disciplinary groups.
> Ability to interact with internal & external customers while seeking information
> Process Approach and comprehension of customer requirements
> Mature individual with ability to work & communicate with people across the client organization and all functions within own organization.
> Handle escalations and assist Customers.
> Should have patience and not be overawed by difficult situations
> Need to have sound customer service skills and soft skills with prime focus being on customer satisfaction
> Good Interpersonal & people management skills with good problem solving approach.
> Good analytical skills, number crunching & reporting to internal & external customers
> Must have experience in any or multiple IT/OT Integration e.g. Advance Distribution Management System (ADMS), SCADA/historian.. etc.
> Should have knowledge in Utility business processes, systems, requirements, constraints, and new approaches for electric T&D utilities
> Must have good communication and comprehension skills.
Any Graduate