Maintain a positive and professional image with a courteous demeanor as a representative of the organization.
Possess excellent office, email, and phone etiquette.
Answer phone calls to direct callers to appropriate personnel and set appointments.
Respond to email queries and correspondence.
Schedule and maintain appointments.
Data management and entry with the ability to maintain paper and digital filing systems through accurate record keeping.
Assist potential students, and visitors, and sign for incoming packages.
Work with sensitive information with discretion to maintain confidentiality, and security and ensure compliance with privacy policies and regulations.
Requirement:
High school diploma or equivalent required, bachelor's degree preferred.
2+ years of general office experience with customer service.
Demonstrate proper and professional written and verbal communication.
Ability to prioritize tasks, problem-solve, and multitask with accuracy.
Maintain digital and physical filing systems.
Possess basic computer skills.
Proficiency in Microsoft Word, Excel, and Outlook.
Possess the following soft skills: hospitality, patience, adaptability, attention to detail, excellent organization, time management, and strong interpersonal communication.
Upon a conditional job offer, a drug test and background check will be required. Required work authorization