Active Directory Admin

Must Have Technical/Functional Skills:

• 6-10 yrs. of experience in Microsoft Active Directory and Windows Server administration
• Responsible for Advanced Windows System Administration of 2008, 2012,2016and 2019 servers
• Expertise in Active Directory, including ADFS and Azure AD
• Responsible for day-to-day administration duties including Windows Active Directory object maintenance.
• Conducts complex troubleshooting and repair tasks on Active Directory, Windows Server 2008-2019,
• Domain Controllers, user authentication and other operational systems as needed
• Responsible for the functioning of Microsoft Windows systems under supervision including on-prem
• Azure AD, DNS, ADFS, PKI, Client, DHCP etc.

Roles & Responsibilities:

• Ensure High availability of customers IT Infrastructure managed
• Perform Incident, Problem & Change Management using assigned Tools
• Ensure compliance to agreed SOWs
• Handle Technical Escalations received from Customer
• Create SOP’s ensuring compliance to Service Level Agreements (SLA) and train internal teams
• Troubleshoot High Severity incidents & Provide RCA
• Take initiatives in learning new Technologies & Tools
• Co-ordination with customer on Incident resolutions & closure
• Perform diagnosis, troubleshoot, and conduct root-cause analysis in conjunction with the service team post-incident
• Document technical procedures and work instructions
• Excellent problem-solving skills.
• Good analytical and communication skills.
• Proficient understanding on global Active Directory Infrastructure, including, design and implementation of
• Group Policy, domain consolidation for large scale organizations