Desktop Helpdesk Windows Mac Field Operation

Hardware/Software troubleshoot... customer service

Business Process IT Operations IT Service Management Implementation Experience Library Services

Networking Operating Systems Virtualization Cloud Computing Backup & Recovery

HTML SQL MS Office specifically Word Excel

Communication Customer Experience Customer Satisfaction IT Escalation Launches

network routing IT infrastructure operations incident management monitoring Troubleshooting

IT Operations Telecommunicati...

Windows 8.1/10 Active Directory Lan/wifi/wan Dns Dhcp

Internet Explorer Java Citrix Vpn Mobile Devices

Cissp Gcih Giac Gcfe Grem Sans Certifications

Linux IT Operations Analyst

Windows XP Vista Android Operating systems SQL Server

AUTOSYS Ab Initio Teradata Hadoop Oracle

Tableau JCL DB2 IMS z/OS Connect