Gather clarify/define and document scope business scenarios workflows

SQL Microsoft RDBMS MAERS SAP BO

Computer Science Information Systems Engineering

JIRA SQL PL SQL Agile System development

Process mapping Workflow modeling

NPS COB SDLC/Waterfall/Agile MS Office

Process mapping Workflow modeling Conceptual and logical data mo... Business rules modeling

Outlook PowerPoint Excel

Process mapping Workflow modeling Conceptual and logical data mo... Business rules modeling Scope management

Business Analysis Department Managers Supervisors

Waterfall agile

JIRA Agile Scrum SDLC TOAD SQL

.NET Java Spring Boot Linux

IIBA Microsoft Office Microsoft Visio software design QoS

business/operational needs production processes software patches