Architecture CMDB IT Operations Management IT Service Management Orchestration

IT Service Management Negotiation Teamwork Technical Support

IT Service Management Office Administration Service Desk Service Desk Management Service Improvement

ITSM ITIL v4 COBIT

Problem Solving Customer Satisfaction Development

Status Reporting Resource Management Enterprise Data Warehouse Pmo

sigma IT Service Management communication skills.

Incident Management Service request management Operational Lead It Helpdesk Consulting Break-fix Support

Command Center IT Service Management Operations Management ServiceNow Administration Operations

Cloud Infrastructure Delivery Management IT Service Management Infrastructure Projects Project Management

Python Linux/Bash Shell Scripting Robot framework Quality Assurance IT Service management

BMC Remedy Tool Windows Servers DHCP DNS Services Active Directory

ServiceNow IT service management ITIL

Data Cleaning Electromechanics Field Service Management IT Escalation ITG

Word Excel PowerPoint Outlook Communication