Medallia Qualtrics Survey Monkey Salesforce Surveys SaaS Salesforce Marketing Cloud

Switching Routing Firewalls wifi some Cisco Voice

SL Quality voice / data metrics attendance test scores etc

Cisco Finesse Genesys Microsoft Excel voice infrastructure and analy...

CUCM MGCP SIP WebEx CUC

Nghouse Interactive Avaya Genesys IVR systems and CTI integratio... Sip

Ccnp Cisco Webex App Cisco Ucs Vmware Sharepoint

Cisco IP telephony Network switching Cisco Unified Communication Pr... CUCM 11.x Microsoft Teams

call routing Cisco Unity Connection integra... LAN/WAN VoIP SIP

Softphone Voice Authentication Desktop Process Automation and... Speech Analytics Call Recording

Customer Care Customer Support Voice Process Customer Service

Invoice Processing Invoicing Microsoft Excel Microsoft Office Microsoft PowerPoint

Cisco CM Unity VoIP Gateway/Cube engineering

PMP voice / data / wireless networ...

BPO Customer support associate English Hindi