Microsoft Office skills Microsoft operating system

Active Directory Group Policies TCP/IP WAN/ LAN Network trouble shooting

Microsoft Windows platform Mac OS network local HP Remote Connectivity Platform

smart phones desktops laptops

DNS DHCP TCP/IP Microsoft Server technologies... File/Folder Permissions

ITIL process of Incident Change Problem Service Request Manage Desktop Devices

design Help Desk Support Troubleshooting

Customer Service Desktop Support Inventory Control CD ROMs

Comptia It Fundamentals Comptia A+ Active Directory Administratio...

windows 7/8/10 OS

computer hardware software peripherals components networking

Windows 60% & Mac 40%

Desktop Support Specialist

Active Directory Mcp Mcse A+ Service Desk

It Support Deployment Support Help Desk Support Desktop Support Application Support