Active Directory Exchange server Microsoft Windows Microsoft Office Java

windows 7 OS AD MAC Service now EUC tools

Windows OS Outlook WIFI Local NW issues Troubleshooting

troubleshooting desktops printers firewalls switches

Phone support Remote desktop connectivity Troubleshooting

Desktop Support End user Support

problem-solving skills ITIL principles off-shore customer service skills.

DC Desktop and NW support Customer support Xconnect/ IIL/ P2P / MPLS link...

desktop/printer/other hardware... Network User Access Collaboration Tools Mobility

Office 365 CDR

Desktop Support Engineer

TCP/IP Ethernet Change Management Active Directory JAMF

L2/L3 desktop support LAN Networking troubleshooting Network troubleshooting OS(MS Platform)

ITSTOREFront Asset management Service Now Desktop Support Imaging

Outlook MS Teams Skype Sharepoint MS Office