Desktop Computers Help Desk Support Installations Microsoft Intune Microsoft

Analyze Information Customer Service Technical Support Troubleshooting Computer Repair

Safeguard Identity Manager Active Directory CA Service Desk

Bi-lingual Help Desk Analyst

MS Office Microsoft Windows IT infrastructure

Python Docker Google Cloud Shell Scripting Git

ticketing tool mail statistic reports ticket closure

computer based systems tools processes

computer based systems tools processes

• Travel Management

Service Desk Specialist Windows Mac systems G Suite desktop publishing

securing critical applications data Access Management data assets implementing processes

Desktop Support maintains analyses troubleshoots repairs desktop systems

Service Desk Analyst role IT Support KPI SLA FCR

Power BI SQL Power Desktop Power Service