local colloquial Arab language

Client Relations Client Services Customer Servic Financial Transactions

customer peers management less-senior staff

perform insurance calculations

SDLC Agile VDOT's IT management escalations

Collaboration Customer Analysis Designs product Lifecycle Product Manager

Technical Support Contact Centers

PEGA LSA Automation Devops Jenkins

Active Directory Strong customer service troubleshooting

Customer Service Specialist

Skilled Multi-tasker Customer Support Customer Experience Contact Centers Problem Solving

Help Desk Support Customer Service Patch Management SQL

Outlook Word Excel basic Microsoft Office

Customer Service Adobe Acrobat Scheduling Microsoft Word Data Entry

business analysis SDET Software Developer Software Development software system testing