MS Office Customer Service Interpersonal Skills

Designs software systems. product management customer engagement). UI technologies HTML

SLA Technical Support Troubleshooting

agents sales support

Customer Success Technical Account Management CS

Customer Service Communication Attention to Detail Customer Support Easily Adaptable

SAP Materials Management SAP Ariba SIPM e-Sourcing Contract Management Power Point

IT architecture business analysis IAM toolstacks Customer IAM Privileged Access Management

Interfacing Customers Networking Engineering Operations Tcp/ip

Presentations Customer Requirements Proposal Writing Request for Information (RFI) Value Propositions

Customer Experience Customer Satisfaction Customer Satisfaction (CSAT) Customer Support Enquiries

ERP Negotiation Customer Interaction

Customer Success Salesforce Management Program Management

Jira Large Enterprise Marketing Project Management

data entry word processing (Word) Outlook solid troubleshooting problem-solving