CA Service Catalog Data Analytics Data Administration Customer Service ITAM

AccelQ/Selenium/UFT Object Repository and Web Elem... Custom Library development Agile methodology DevOps model (CI/CD Pipeline).

JIRA MS Project SharePoint Visio MS Office

SAP Materials Management SAP Ariba SIPM e-Sourcing Contract Management Power Point

Analytical Data Management Database Customer Service Unit Testing

Hardware/Software troubleshoot... customer service

MS Office customer service

SOQL Data loader user management security custom objects/fields

CUSTOMER SERVICE

Manager including Business Intelligenc... Customer Care Customer Experience Business Units

Strong sense of personal owner... autonomously make effective de... influence key decision-makers skill sets Ven

Change Management customer approval execution testing

customer relations Business Intelligence including Business Intelligenc... Customer Care Customer Experience

Designs and leads cage / infra... Documentation/Reporting Installations Queue Management Testing/Troubleshooting

Business Analysis Customer Service SQL Query