Rest Soap JSON Genesys Contact Centre Oracle

ACD IVR Auto Dialer OMNIChannel WFM

content marketing

formulation of solution contex... solution alternatives identifi... technology selection

interpersonal skills building profiles posting content c-suite perspective

Strong relationship interpersonal SOX Agile EDM

SEO Optimization Information Analytical

SAML OpenID Connect OAuth MFA Azure AD

SAP ABAP

Technical Support Contact Centers

Skilled Multi-tasker Customer Support Customer Experience Contact Centers Problem Solving

WSO2 OAuth SAML Open ID Connect ESB

CCaaS Architect REST APIs Webhooks Genesys Cloud

Spring Framework Spring Boot Core Java Java Collections Spring Data JPA

Architect Genesys Contact Center: Amazon Connect